The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Microsoft Issues

App Store - Windows 10 - Featured - Windows Wally

Windows 10 App Store Does Not Open

Published on May 13th, 2017 | by Wally Phillips

Reader Question: “Hi Wally, When I open the app store it crashes. Do you have any suggestions on troubleshooting this? I am using Windows 10 home edition. So far nothing seems to be working. Thank you.” ... Read More


Common Software

Add-Ons - Windows 10 - Microsoft Edge - Browser - Featured - Windows Wally

How To Install Add-Ons in Microsoft Edge

Published on May 11th, 2017 | by Wally Phillips

Reader Question: “Hi Wally, I can’t find options to manage and remove addons in Microsoft Edge. It is supposed to have this feature. but I can’t find the options for it. Any ideas?” – Gregory R., ... Read More


Driver Problems

Opencl.dll - Featured - Windows Wally

How To Fix Opencl.dll Errors in Windows 10

Published on April 28th, 2017 | by Wally Phillips

Reader Question: “Hi Wally, I’m having this driver issue in Windows 10. I’m wondering if Microsoft will release something to fix this error or not. I reinstalled Windows, and the problem stopped for a while but ... Read More