The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Driver Problems

0x000001d8 - Windows 10 - Featured - Windows Wally

How To Fix 0x000001d8 Error in Windows 10

Published on October 15th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I’m using a Lenovo Yoga 3 laptop with Windows 10. I think Windows 10 updates have broken it. It has been restarting repeatedly and gave the 0x000001d8  blue screen error for a while. The ... Read More


Software Errors

Reset Password - Pixabay - Featured - WindowsWally

How To Reset Password in Windows 10

Published on October 13th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I forgot my computer’s password. So, I used another computer to change the password, and now I can’t get into the first computer. Please help! It was running Windows 10. Thanks.“ - Casey K., USA ... Read More


Hardware Problems

Windows 10 - USB - Featured - Windows Wally

USB Ports Not Working in Windows 10

Published on October 12th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I bought this laptop a few months ago and now its usb ports have stopped working. None of them are working anymore. Any help is welcome!!“ - Leslie R., United Kingdom Before addressing any computer ... Read More


Computer Upgrades

C1900101 - Windows 7 - Windows Update - Featured - 2- Windows Wally

Windows Update C1900101 Fails in Windows 10

Published on September 29th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I can’t install Windows updates on my mother’s Windows 7 computer. This error appears: Windows Update C1900101 The update keeps trying to install by itself. I’m thinking about disabling updates all together.“ - Justin ... Read More


Computer Upgrades

Computer Faster - Featured -- Windows Wally

How To Make Your Computer Faster

Published on September 12th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I bought my computer a year ago. It came with Windows 10. It was working fine for most of my stuff but recently it has gotten really slow. I’m still using pretty ... Read More


Hardware Problems

WiFi Password - Wifi - Featured - 2 - Windows Wally

How To Recover A Lost WiFi Password

Published on August 31st, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I think my wifi has been hacked. I can’t use my wifi password. There is a chance that someone has changed it, but so far I can’t figure out whats happening. Can you ... Read More