The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Common Software

Windows 10 - Upgrade Windows 7 to Windows 10 - Featured - Windows Wally

Can’t Install Windows 7 on Windows 8 PC

Published on October 29th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I tried installing Windows 7 on my Windows 8 computer. Everything went great, but after the installation process ended, Windows didn’t start. I tried re-installing Windows 7 again from scratch, but its ... Read More


Driver Problems

0x000001d8 - Windows 10 - Featured - Windows Wally

How To Fix 0x000001d8 Error in Windows 10

Published on October 15th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I’m using a Lenovo Yoga 3 laptop with Windows 10. I think Windows 10 updates have broken it. It has been restarting repeatedly and gave the 0x000001d8  blue screen error for a while. The ... Read More


Software Errors

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How To Reset Password in Windows 10

Published on October 13th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I forgot my computer’s password. So, I used another computer to change the password, and now I can’t get into the first computer. Please help! It was running Windows 10. Thanks.“ - Casey K., USA ... Read More


Hardware Problems

Windows 10 - USB - Featured - Windows Wally

USB Ports Not Working in Windows 10

Published on October 12th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I bought this laptop a few months ago and now its usb ports have stopped working. None of them are working anymore. Any help is welcome!!“ - Leslie R., United Kingdom Before addressing any computer ... Read More


Computer Upgrades

C1900101 - Windows 7 - Windows Update - Featured - 2- Windows Wally

Windows Update C1900101 Fails in Windows 10

Published on September 29th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I can’t install Windows updates on my mother’s Windows 7 computer. This error appears: Windows Update C1900101 The update keeps trying to install by itself. I’m thinking about disabling updates all together.“ - Justin ... Read More


Computer Upgrades

Computer Faster - Featured -- Windows Wally

How To Make Your Computer Faster

Published on September 12th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I bought my computer a year ago. It came with Windows 10. It was working fine for most of my stuff but recently it has gotten really slow. I’m still using pretty ... Read More