The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Hard Drive Maintenance

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How To Defragment Your Hard Drive

Published on June 5th, 2011 | by Wally Phillips

Reader Question: “Hi Wally, can you tell me how to defragment my hard drive?” - Melanie C., Australia Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and ... Read More


Microsoft Issues

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How To Contact Microsoft Support

Published on June 3rd, 2011 | by Wally Phillips

Reader Question: “Hi Wally, can you tell me how to contact Microsoft support?” - Lisa K., Australia Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance: ... Read More


Online Privacy

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How To Clear Cache

Published on June 1st, 2011 | by Wally Phillips

Reader Question: “Hi Wally, can you tell me how to clear cache?” - Kyle C., Australia Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance: Step ... Read More