The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Microsoft Issues

Windows 10 - Windows App - Featured -- Windows Wally

How To Fix App Crashes in Windows 10

Published on August 27th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, Windows 10 native apps are not working. In the beginning, they used to show a window, now they don’t even show that anymore. The icons don’t show up either, only empty tiles are visible.“ - ... Read More


Driver Problems

0xc0000098 - Windows 10 - Featured -- Windows Wally

How To Fix Windows 10 Error 0xc0000098

Published on August 25th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I have a Windows 10 laptop. It starts restarting and it shows the blue screen error 0xc0000098. Please help. It says, the operating system could not be loaded. Do I need to reinstall Windows ... Read More


Hardware Problems

0x80070004 - Windows Update - Featured -- Windows Wally

Windows 10 Upgrade Error 0×80070004 – 0x4000D

Published on July 20th, 2016 | by Wally Phillips

Reader Question: “Hi Wally, I am not able to update Windows 10. The upgrade failed with the error message 0×80070004 – 0x4000D after restart.” – Lauren F., Australia Before addressing any computer issue, I always recommend scanning ... Read More