The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



PC Troubleshooting

Windows 10 -- Homegroup Password - Featured - Windows Wally

Find Homegroup Password in Windows 10

Published on June 16th, 2017 | by Wally Phillips

Reader Question: “Hi Wally, I can’t change the homegroup password anymore. The options is greyed out in the sidebar of the file explorer. It is not clickable when I right-click its icon. How can I change ... Read More


Microsoft Issues

DISM - Windows 10 - Featured -- Windows Wally

How To Add New Guest User in Windows 10?

Published on June 6th, 2017 | by Wally Phillips

Reader Question: “Hi Wally, how do i set up guest user account in windows 10?” – Evan L., USA Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC ... Read More


Common Software

DISM -- Featured - Windows Wally

How To Use the DISM Command to Fix Windows 10?

Published on May 31st, 2017 | by Wally Phillips

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance: Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win7, XP, Vista – Microsoft ... Read More


Driver Problems

Windows 10 - Sharing Files - Featured - Windows Wally

Windows 10 Cannot Connect to NAS SMB Share

Published on May 24th, 2017 | by Wally Phillips

Reader Question: “Hi Wally, I have been using my network hard drive to share files¬†for a while without issues. But, it is not working now since upgrading to Windows 10. I have not changed anything about ... Read More