The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Internet Browsers

Wifi Range - Featured -2- Windows Wally

How To Solve Wifi Range Issues?

Published on December 30th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, I want to use by phone’s wifi in the kitchen but I can’t get a signal. It gets really weak in some rooms and disappears in others. I don’t want to buy ... Read More


Computer Upgrades

Stop 0x0000007E - Featured -- Windows Wally

How To Fix The Stop 0x0000007E Error

Published on December 29th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, I saw a blue screen error today. It was when I started the computer. I saw this error and since then its not been very usable. Error 0x0000007E.“ - Jorge S., USA Before addressing ... Read More


Computer Upgrades

Computer Crash - Featured -- Windows Wally

How To Fix A Computer Crash ?

Published on December 26th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, I was gaming on my PC when it crashed. It crashes a lot, sometimes randomly. What should I do when a computer crash restarts it repeatedly?” – Scott G., United Kingdom Before ... Read More


Computer Cleanup

Factory Reset - Featured -- Windows Wally

How To Factory Reset Your Computer?

Published on December 25th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, My computer keeps restarting in a loop. I’ve tried everything but Windows doesn’t look like It’ll start anymore. Should I factory reset my computer? Also, please tell me how to do it, ... Read More