The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Common Software

0x8E5E0407 -- Windows Store Error - Windows 10 - Featured - Windows Wally

How To Fix Microsoft Store Error Code 0x8E5E0407

Published on August 1st, 2017 | by Wally Phillips

Reader Question: “Hi Wally, What is microsoft store error code 0x8E5E0407? I am not able to use microsoft store after reinstalling Windows. Any help is graciously welcome.” – Austin G., Australia Before addressing any computer issue, I always ... Read More


Driver Problems

Windows 10 - Audio - Featured -- Windows Wally

Audio Not Working in Windows 10

Published on July 7th, 2017 | by Wally Phillips

Reader Question: “Hi Wally, I’m using Windows 10 Enterprise. I’m facing a problem where the sound is kind of distorted even though my speakers are fine. The distortion goes away for a while if I disable ... Read More


PC Troubleshooting

Windows 10 -- Homegroup Password - Featured - Windows Wally

Find Homegroup Password in Windows 10

Published on June 16th, 2017 | by Wally Phillips

Reader Question: “Hi Wally, I can’t change the homegroup password anymore. The options is greyed out in the sidebar of the file explorer. It is not clickable when I right-click its icon. How can I change ... Read More