The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



How To Fix The PROCESS_HAS_LOCKED_PAGES Error

Reader Question:
“Hi Wally, My computer has  been crashing frequently. I see a blue screen with an error message: process_has_locked_pages. Any help will be greatly appreciated.“ - Cory A., United Kingdom

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: The Process_Has_Locked_Pages error can appear unexpectedly and restart the computer. This and other blue screen errors like this can seem quite difficult to deal with at first, but anyone can solve them by following a few simple steps once the error has been successfully identified.

Problem

The Process_Has_Locked_Pages or STOP 0×000000076 error appears and the computer restarts unexpectedly.

Process_Has_Locked_Pages - Cover - BSoD -- Windows Wally

Cause

The cause of this error is usually a misconfigured or outdated driver. Driver is a software that sits between the computer’s hardware and the Windows operating system. It helps them communicate with each other.

Solution

Here are some ways to fix the Process_Has_Locked_Pages error:

Start The Computer In Safe Mode

If you can’t get the computer to start Windows then you are going to have to use Safe Mode. When you start Windows in safe mode, it only loads the minimum amount of hardware and services. This allows Windows to start even if a fatal error has occurred. Click here to learn more about how to use Safe Mode.

Try Using System Restore To Fix The Error

You can use system restore to undo any changes that caused the driver to malfunction. System restore recovers important system files and settings to the way they were at a previous point in time. Click here to learn how to use system restore.

Use The Windows Refresh and Reset Features

This feature is available in Windows 8 and Windows 10. It enables you to perform a mini reinstall. The Reset feature performs a more through reinstall of Windows. Click here to learn more about how to use the Windows 8 Refresh and Reset features.

Update Device Drivers To Fix The Process_Has_Locked_Pages Error

Since this error is caused by driver issues, updating device drivers should fix the problem. You can update device drivers by using a driver update utility like DriverDoc. This software will find available driver updates for you and allow you to install them on the computer.

You can also install driver updates by manually visiting your computer manufacturer’s website and searching for your computer. You should be able to find updated versions of all drivers there. Download and install the drivers, and make sure to install them one-by-one; restarting when prompted to do so.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.