The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Browsing the "Tech Support" Category

How To Fix Windows 7

September 13th, 2013 | by Wally Phillips

Reader Question: “Hi Wally, After I removed a virus from my computer, Windows is still not working properly. The virus


How to Fix issues with Firefox

September 8th, 2013 | by Wally Phillips

Reader Question(s): “…Firefox browser does not start, onload error”  - Jonathan S., United Kingdom “…Firefox is not starting in Safe Mode” -


How To Restore Computer

August 25th, 2013 | by Wally Phillips

Reader Question: “Hi Wally, My computer runs Windows 7. It stopped working, and windows is not loading anymore. I looked


How to fix Error 5

April 17th, 2013 | by Wally Phillips

Reader Question: “Hi Wally, How do I fix the Error 5, Access is Denied error.” - Charles S., United Kingdom