The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Shockwave Flash Player Troubleshooting

Reader Question:
“Hi Wally, I am having problems with Shockwave Flash Player and wondering how to fix it?”
    - Sandra F., USA

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (Microsoft Gold Certified – Win7, XP, Vista).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer:

Overview of Shockwave Flash Player

Shockwave Flash Player is a file or collection of files that are designed to be opened by Adobe Shockwave Player or Adobe Flash Player. These files may contain graphics, animation, video or audio. Some of these files can contain both audio and images.

The most popular file formats for Shockwave Flash Players are .swf, .fla, .flv and .f4b. The .swf files are often referred to as Shockwave files, but the extension actually stands for Small Web File. Many of the browser based flash games are formatted in .swf. Most of the videos on YouTube are in .flv format. One of the most popular audio book formats is .f4b.

All of these file formats are locked and final, which means that they cannot be edited. There are several applications that can deconstruct these files so they can be altered and then saved in either the original format or in a different format.

Shockwave Flash Players can also be used by several different desktop media applications like Windows Media Player and VLC Media Player.

What Problems are Associated with Shockwave Flash Player?

One problem users have reported with Shockwave Player happens at the end of installation. They receive a message stating that, “The computer needs to be restarted in order to complete the installation.” After restarting the computer, the message continues to appear anytime a web browser or other application uses Shockwave Player.

Shockwave does not require the computer to be restarted in order to work. This message is the result of damaged dynamic link library files (DLL files). It is necessary to uninstall shockwave and then manually delete the relevant DLL files before reinstalling Shockwave.

One common error many users encounter when using Shockwave is, “Shockwave Player not responding.” There are a couple common reasons this can happen.

If many programs or web pages are running, the computer may not have enough resources to keep the Shockwave Player running smoothly. Closing other applications or some of the web pages will often fix the problem.

In other instances, if the server hosting the web site goes offline for maintenance or some other reason, the shockwave Player will often freeze.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.


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