The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



How To Run The WinDbg Tool and Open .DMP Files?

Reader Question:
“Hi Wally, How do I fix this Blue Screen Error. I’ve done everything, but I still keep getting this error. Is there a way to fix this?” – Many Users

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: WinDbg is a tool that is used to read .dmp files made in the minidump folder when a crash occurs in Windows. Here, we will be looking at how to Install WinDbg and open .dmp files with it to analyze them.

Note: If you want to know where Blue Screen Dump files are located, and how to get someone else to analyse them for you, then please click here

If you want to know how to Download and Install the WinDbg tool, then click here

Use Debugging Tools To Read Dump Files

Windows makes a MiniDump file when a system crash occurs. This MiniDump (dmp) file can be found in C:\Windows\MiniDump

How To Run WinDbg After Installation?

Please open the Start Menu. You should be able to find WinDbg in the list of recently installed programs. Select WinDbg x86 for 32-bit and WinDbg x64 for a 64-bit version.

Dump Files -- WinDbg - 2 - Windows Wally

Since you’re using Windows 10, you need to select WinDbg x64 for a 64-bit version

If not, then you can scroll down the list of installed programs and click Windows Kits WinDbg should be in that folder.

Dump Files -- WinDbg - 1 - Windows Wally

How To Open Blue Screen Dump Files Using WinDbg?

Once you’ve opened WinDbg, click File and click Open Crash Dump…

Select your .dmp file from  C:\Windows\MiniDump and Press Enter to open.

It should look something like the following image. (it can take almost 30 seconds to open)

Dump Files -- WinDbg - 3 - Windows Wally

Now that we’ve opened the .dmp file, we’re ready to analyse it. Please click here to continue

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.