The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.

How To Use Windows 10 Recovery Options?

Reader Question:
“Hi Wally, I updated my computer to Windows 10 because it was free and Microsoft told me to upgrade. Now Windows won’t start anymore. It just keeps restarting in a loop. Please help.” – Jennifer G., New Zealand

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: Windows 10 has had a fairly good response from its users. Millions of people are using it today, 75 Million of these activations took place in the first thirty days of its release. The thing with operating system updates is that, they can go wrong for a few users. Although, don’t worry. You can still use Windows 10 recovery features to get your computer up and running.


The computer won’t start normally since upgrading to Windows 10.


Here are some ways to restore Windows 10 using Windows recovery options:

How To Reset Windows 10 From Within Windows

You might need to use Windows recovery options if the Windows installation is damaged in some ways. Here is how you would do it from within Windows 10.

  1. Press the Windows Key > click Settings
    Windows 10 - System Recovery - Settings - Windows Wally
  2. Click Update & Security
    Windows 10 - Windows Recovery Options - Start Menu - Settings menu - Update & Security -- Windows Wally
  3. Click RecoveryGet Started as shown below.
    Windows 10 - Windows Recovery Options - Update & Security - Recovery - Reset this PC -- Windows Wally

How Reset Windows 10 If Windows is Not Running Anymore

You can use recovery options when Windows won’t load anymore. You can get to these options automatically if the computer restarts a few times. You can also get to these options by booting the computer using a bootable Windows 10 installation USB or DVD. Such a USB or DVD can be made by using the Media Creation Tool.

When you boot from the bootable Windows 10 installation USB or DVD, make sure to click Repair your computer instead of the Install Now button.

Windows 10 - Windows Recovery Options - Installation - Repair your computer -- Windows Wally

Click Troubleshoot

Windows 10 - Windows Recovery Options - Repair my computer (screen) -- Windows Wally

Click Reset this PC

Windows 10 - Windows Recovery Options - Troubleshoot (screen) - Reset this PC -- Windows Wally

You can choose to Keep your files or Remove everything accompanied with a short description of what that means.

Windows 10 - Windows Recovery Options - Troubleshoot (screen) - Reset this PC (screen) - Refresh this PC -- Windows Wally

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

Wally's Answer Rating

Quick Solution (How fast can you do it?)
Easy Solution (How easy is it?)
Beginner-Friendly (Recommended for beginners?)

Summary: Every Windows Wally blog post is evaluated on these three criteria. The average of all three elements determines an "Overall Rating" for each blog post.


Overall Rating

Tags: , , , , , , , , , , , , , , , , , , ,

About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.