The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.

How To Fix The System_Service_Exception (ks.sys) Error On Windows 10?

Reader Question:
“Hi Wally, I installed Windows 10 on my laptop today and it showed me a blue screen error. It restarted and I can see the Windows 10 desktop, but it always shows the SYSTEM_SERVICE_EXCEPTION error whenever I try to do anything! How do I fix this?” – Laura R., USA

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: Windows 10 has had a favorable response form its users. Windows 10 was activated around 75 Million times in the first 30 days of its release. Most users of Windows 10 are happy with their experience with it, but some users have ran into problems as well. Here we will talk about how to fix the System_Service_Exception error in Windows 10.


The System_Service_Exception error appears on a blue screen and restarts the computer.

Windows 10 - System_Service_Exception - BSoD - Cover -- Windows Wally


Here are some ways to fix the System_Service_Exception error in Windows 10:

Try To Start The Computer In SafeMode

Windows loads the least amount of drivers and services when it starts in safe mode. This prevents most blue screen errors from triggering, and gives the user a suitable environment to fix the problem, and copy important data. Click here to learn how to start Windows 10 in safe mode.

Upgrade Device Drivers To Fix The System_Service_Exception Error

Most blue screen errors like the System_Service_Exception error occur due to driver issues. The driver might be corrupt or it might not be designed for Windows 10. While many older drivers will work with Windows 10, some do not.

You can upgrade drivers by going to your computer manufacturer’s website and looking for your computer. Once you find your computer’s model, download all the latest drivers and install them one-by-one. Restart the computer if prompted to do so. You can also use a third-party software like DriverDoc to find, download, and install drivers for you.

Windows 10 System Recovery Options

The Windows 10 system recovery options are used to reinstall Windows 10 without losing user data. The recovery options can be used to reset Windows from within Windows 10, and by using a bootable Windows 10 installation or recovery, DVD or USB as well.

  1. Press the Windows Key > click Settings
    Windows 10 - System_Service_Exception - Start Menu - Settings menu - Update & Security -- Windows Wally
  2. Click Update & Security > Recovery > Click Get Started under Reset this PC
    Windows 10 - System_Service_Exception - Update & Security - Recovery - Reset this PC -- Windows Wally

The Blue Screen Error’s Dump Files

DMP files are generated whenever such a blue screen error occurs. These errors can happen due to many different reasons. Therefore, if you want your particular case to be examined, then sent the DMP files to us in the comments section below, or send them to the Microsoft TechNet Forum where people should be able to guide you as to the source of this error, and guide you on how to fix it.

I Hope You Liked This Blog Article! If You Need Additional Support on This Issue Then Please Don’t Hesitate To Contact Me On Facebook.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.