The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.


Reader Question:
“Hi Wally, My computer started acting up today when I got home. It keeps restarting and showing me this error saying CID_HANDLE_DELETION. What should I do?“- James W., USA

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: The CID_Handle_Deletion error can appear in almost any version of Windows. This blue screen error may seem kind of scary, but don’t worry. As long as you know the error, correcting it shouldn’t be such a problem. The fact that this error appeared means that there is some sort of problem with the device driver.


The CID_Handle_Deletion error is also known as the STOP 0×00000017 error. It can appear on any version of Windows from Windows XP to Windows 8 and may appear in future versions of Windows. After the blue screen appears, the computer is restarted to prevent the hardware and system files from any damage.


The CID_Handle_Deletion error is usually caused by a problematic device driver. Sometimes the driver version is too old to work with a new version of Windows.


Here are some ways to deal with the CID_Handle_Deletion error:

Restart The Computer

In some cases, simply turning the computer off and on again will solve the problem. If restarting the computer doesn’t solve the problem then try the following instructions.

Identify The faulty Driver To Fix The CID_Handle_Deletion Error

We know that the CID_Handle_Deletion error usually results from driver issues. We can resolve the issue between the driver and Windows by updating the driver software. To do that, first, we will have to identify the faulty driver. Here’s how to do it:

  1. Use the Windows Key + X > click Device Manager
  2. In the device manager, click an arrow to see the devices in its list. Click all the arrows one-by-one to expand all the devices.
    CID_HANDLE_DELETION - Device Manager - Sound, video and game controllers -- Windows Wally
  3. Look for a device that has a yellow triangle on its icon. These are devices that have a problem with the device driver. If there is a red mark on its icon then the device might be damaged or not connected properly.
    CID_HANDLE_DELETION - Device Manager - Yellow Triangle -- Windows Wally
  4. You can either download the driver from the manufacturer’s website or use DriverDoc to install it for you.

I recommend using DriverDoc to update all device drivers. You can also go to the manufacturer’s website and download the latest drivers from there.

If nothing else works, try using the Windows 8 reset and restore features. click here to learn more about them.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.