The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.

How To Fix The Bound_Image_Unsupported Error

Reader Question:
“Hi Wally, The bound_image_unsupported error appears on my computer and then it restarts. Its been doing that since yesterday. Please help!“ - Rebecca M., USA

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: The Bound_Image_Unsupported error can occur when Windows is about to start. It can occur in almost all versions of Windows, Blue screen errors like this look pretty confusing and troublesome but they’re not that difficult to deal with. Following a few steps can solve the problem and return your computer to normal operation.


The Bound_Image_Unsupported or STOP 0×00000097 error usually appears when Windows is about to start and crashes the computer.


The Bound_Image_Unsupported error is caused by corrupt or missing device drivers.


The Bound_Image_Unsupported error can be fixed by following these steps:

Update Device Drivers

The Bound_Image_Unsupported error is usually caused by corrupt, incompatible, or old device drivers. A recently installed incompatible driver might also be the cause of this error. You can fix this by updating the device driver that is causing this error. This can be done manually or by using a driver update utility.

The manual method involves going to your computer manufacturer’s website and locating your computer model. Then you can install device drivers for the version of Windows you have installed on your computer.

Using a driver update utility like DriverDoc enables you to save time by letting the software do the searching for you. It will also help you install the correct drivers after they are downloaded.

Install Windows Updates To Fix The Bound_Image_Unsupported Error

Microsoft releases fixes to various errors; patches for security loopholes; and updates to older versions of programs through Windows update. This can help solve blue screen errors as well. Follow these instructions to install Windows updates.

  1. Use the Windows Key > Type windows update > click Windows Update
  2. Click the Check for updates link.
    Bound_Image_Unsupported - Windows update - Check for Updates - Windows Wally
  3. Try to install all important updates. This process can take a lot of time so try to leave it and come back later.
    Bound_Image_Unsupported - Windows update - check for updates 2 - Windows Wally

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.