The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.

What To Do When Windows 10 Apps Have No Internet?

Reader Question:
“Hi Wally, I just upgraded from Windows 7 to Windows 10. The upgrade was successful and I was able to use Windows 10 without any problems… until I noticed that Windows 10 apps were not able to access the internet. Windows was able to activate but apps and edge browser don’t have an internet connection. I’m not able to access network shares either.

Third-party software like chrome, steam, and other software is working fine. I’m pretty sure the driver’s fine. I tried installing the network adapter but nothing changed. What’s wrong with Windws?” – John E., United Kingdom

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: Everyone’s trying to get the Windows 10 upgrade these days. Microsoft announced that just after 24 hours of its release more than 14 Million devices were running Windows 10. When you have an upgrade this big, you also have the potential of things going wrong. Microsoft is expected to release more updates to fix any bugs and issues in Windows 10.

A few users have complained that their Windows 10 apps do not have an internet connection. Here we will be looking at this problem and its solution.


Some Windows 10 apps are not able to use the internet connection while some other software is able to connect to the internet without problems. The network is also not accessible.


Here is how to fix Windows 10 apps that can’t connect to the internet.

Run These Commands To Fix Windows 10 Apps

First, you’ll need to open the command prompt with administrator rights.

  1. Press the Windows Key > type command prompt > right-click Command Prompt > Click Run as administrator
  2. In the Command Prompt window > run the following commands one after another:
    netsh winsock reset catalog
    netsh int ipv4 reset reset.log
    netsh int ipv6 reset reset.log
  3. Restart the computer to finish the process.

It is really that simple and you should be able to use your apps with an internet connection now.

Hope you have fun using Windows 10. If You Need Additional Support on This Issue Then Please Don’t Hesitate To Contact Me On Facebook.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.