The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Wacom Pen Driver Issues on Windows 10

Reader Question:
“Hi Wally, I use wacom pen tablet as my primary pointing device. I was having problems with Windows 8, but its not working at all on Windows 10. All I want is for the drivers to work. I can’t understand why the drivers don’t just work normally like that should.” – Derek T., USA

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: Windows 10 and drawing tablet devices like those of wacom have seen driver compatibility issues for a while. Fortunately, this is not a problem without a fix. In this post, we’ll be looking at some ways to fix wacom tablet related errors in Windows 10.

Problem

Trying to use a wacom pen tablet device results in an error saying “ The tablet driver was not found ” or similar error.

Wacom -- Windows 10 - Cover - Windows Wally

Solution

Here are some ways to fix driver related issues with the Wacom pen tablet.

Reinstall the Wacom Device Driver

The most likely reason why the tablet is not working might be due to a driver issue. Please follow these instructions:

Fist of all, unplug the wacom tablet device from the computer and uninstall the wacom driver from Windows. You can uninstall the driver by going to Device Manager.

Press the Windows Key+X and click Device Manager

Wacom -- Windows 10 AE - Windows Key+X - Device Manager - Windows Wally

Expand the category labeled Human Interface Devices as shown below

Wacom -- Windows 10 - Device Manager - Human Interface Devices - Windows Wally

Right-click the wacom device and click Uninstall to remove it

Now, you can install a new driver. You can do this by going to wacom’s own website and look for drivers there. If you’re new to installing drivers or you don’t want t look for a driver then try using DriverDoc to automatically search, download, and install the driver.

Restart The Wacom Device Service

Look into the services running in Windows and restart the wacom service from the list.

Press Windows Key+R and type services.msc in the box that appears

Wacom -- Windows 10 - RUN - services.msc -- Windows Wally

Look in the list for TabletServiceWacom. You can get to it faster by pressing T on the keyboard.

Wacom -- Windows 10 - RUN - services.msc - TabletServiceWacom -- Windows Wally

Right-click it and click Restart

Now, please try to use the wacom pen tablet device again.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.