The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



How To Fix Windows 10 App Store Error 0×80240438

Reader Question:
“Hi Wally, I looked for answers in different places online but I was not able to find anything to fix this problem. I see this 0×80240438 error whenever I try to install a new application from the Windows app store. It appears when I try to start downloading the app from the app store.“ - Daniel K., USA

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: Since its release, Windows 10 has been used by millions of people in the world. Many users have successfully upgraded to Windows 10, but some people have encountered problems as well. Luckily, these problems are usually rare and easily fixed. Here, we will be looking at how to fix the 0×80240438 app store issue in Windows 10.

Problem

The user cannot install apps from the Windows 10 app store. The 0×80240438 error appears when the user tries to start downloading the app.

Solution

Here are some ways to fix the 0×80240438 error in the Windows 10 app store.

When Did The Problem First Start Appearing?

The first step in fixing any problem indefinitely is finding its source. Think about it. When did the problem start appearing for the first time? Did the apps used to install correctly before this error started appearing? Finding the source will really help figure out what solution needs to be applied to fix the problem.

Troubleshoot Windows Update

Windows update usually fixes these issues with bug fixes from Microsoft. Windows 10 applies Windows updates very frequently, so this should not be a problem. You can still try running Windows update to see if it is working.

Try using Microsoft’s own Windows Update troubleshooter to reset Windows update. You can find it in the Control Panel. Press the Windows Key and start typing control panel. Click Control panel from the start menu search results.

0x80240438 - Control Panel - Start Menu - Windows 10 - Windows Wally

The Control Panel window should appear.

0x80240438 - Control Panel - Windows 10 - Windows Wally

Click the search bar and type troubleshooting to see the results

0x80240438 - Control Panel - Troubleshooting - Windows 10 - Windows Wally

Click Troubleshooting, more options should appear. Now, click the search bar and type windows update in the search bar. Click Windows Update from the search results.

0x80240438 - Control Panel - Troubleshooting - Windows Update - Windows 10 - Windows Wally

Follow the instructions to fix Windows Update. For instructions on different versions of Windows, Click here

Troubleshoot Windows Store Apps

Press the Windows Key and start typing control panel. Click Control panel from the start menu search results.

0x80240438 - Control Panel - Start Menu - Windows 10 - Windows Wally

The Control Panel window should appear.

0x80240438 - Control Panel - Windows 10 - Windows Wally

Click the search bar and type Troubleshooting

0x80240438 - Control Panel - Troubleshooting - Windows 10 - Windows Wally

Click Troubleshooting, more options should appear.

Click the search bar again, this time type windows store apps in the search bar. Click Windows Store Apps from the search results.

0x80240438 - Control Panel - Troubleshooting Windows store apps - Windows 10 - Windows Wally

Follow the troubleshooting steps to fix the problem.

0x80240438 - Control Panel - Troubleshooting - Windows store apps - Next - Windows 10 - Windows Wally

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.