The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.

How To Fix ” Update Trusted Sites Has Stopped ” Error in Windows 10

Reader Question:
“Hi Wally, “So I have some windows 10 in my company. Who is giving the error several times. UpdateTrusted.exe has stopped working. In windows 10. Do you know any way to solve. You close the error a few minutes and appear again. Virus is not. (Translated)” – Luis F. M. Lima., Brazil

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: The UpdateTrustedSites.exe error can appear when starting Internet Explorer or when Windows starts.


User sees the Update Trusted sites error when Windows 10 starts. It may also appear when using Internet Explorer.

Update Trusted Sites -- Windows 10 - Cover - Error - Windows Wally


Here are some ways to fix the Update Trusted Sites error.

Use The Troubleshooter Built Into Windows 10

Windows 10 has a built-in troubleshooting tool for checking errors relating to Internet Explorer. Please follow these steps to launch the troubleshooter:

Press the Windows Key+X and click Control Panel

Update Trusted Sites -- Windows 10 AE - Windows Key+X - Control Panel - Windows Wally

Click the search bar near the upper-right corner, and type troubleshoot. Click Troubleshooting from the search results.

Update Trusted Sites -- Control Panel - Search - Troubleshoot - Windows Wally

Now, click View All from the left side of the Troubleshooting window as shown below

Update Trusted Sites - Control Panel - Search - Troubleshoot - View All - Windows Wally

Now click the Internet Explorer Performance troubleshooter from the list of troubleshooters

Update Trusted Sites -- Control Panel - Search - Troubleshoot - View All - Internet Explorer performance troubleshooter - Windows Wally

Follow the instructions on the screen

Update Trusted Sites - Control Panel - Search - Troubleshoot - View All - Internet Explorer performance troubleshooter - 2 - Windows Wally

Disable Addons in Internet Explorer to Fix The Update Trusted Sites Error

Try running Internet Explorer in no addons mode.

Press Windows Key+R, type iexplore -extoff, and press Enter

Update Trusted Sites -- RUN - iexplore -extoff -- Windows Wally

Once you press Enter, Internet Explorer should start with no addons mode activated

Update Trusted Sites -- RUN - iexplore -extoff - Internet Explorer - Windows Wally

If this makes the UpdateTrusted.exe go away, then you can try enabling add ons individually to see which one was causing the problem.

Reinstall Internet Explorer to Fix Update Trusted Sites Error

You can reinstall Internet Explorer from within Windows.

Press Windows Key+X, type optionalfeatures, and press Enter

Update Trusted Sites -- RUN - optionalfeatures  - Windows Wally

Make sure to Uncheck Internet explorer and click OK to uninstall it

Update Trusted Sites -- RUN - optionalfeatures - Uninstall Internet Explorer - Windows Wally

After that, please Restart your computer and install Internet Explorer again.

Update Windows to Fix The Update Trusted Sites Error

Please run Windows Update. This should update the version of Internet Explorer as well. Once Internet Explorer is updated, it might not show that error.

I Hope You Liked This Blog Article! If You Need Additional Support on This Issue Then Please Don’t Hesitate To Contact Me On Facebook.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.