The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



How To Fix The Mouse Cursor Problem in HP Envy After Windows 10 Upgrade?

Reader Question:
“Hi Wally,  The mouse cursor keeps doing the same thing since I upgraded to Windows 10. It shows the blue circle thing and it closes right-click menu whenever I try to use it. When I type something in any search bar, it keeps getting highlighted. This problem does not appear in safe mode.” – Andrew C., United Kingdom

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: Upgrading to a new version of Windows comes with its pros and cons. Usually, things go as planned and everything works fine but minor problems can also occur.

Windows Upgrades are usually safe but small problems can occur. Please follow these steps to fix the mouse cursor problem after upgrading Windows.

Problem

The computer keeps loading with a blue circle cursor and seems to be left-clicking automatically.

Cause

Possible reasons for this problem include corrupt device driver and corrupt windows system files.

Solution

Here are some ways to fix the mouse cursor problem after upgrading Windows.

Scan and Fix Windows System Files 

The first thing we should do is make sure that your Windows installation is in good working condition. We can do this by using the DISM  and SFC tools to scan Windows system files for corrupt or missing files. Click here on how to do this.

Windows 10 -- Power Guage - sfc scannow - Windows Wally

Update The Mouse Cursor Driver 

Now that we know that the Windows installation is in good working condition we can move on to the mouse driver. You can update the mouse driver by going to you computer manufacturer’s website. Download the driver from the website and install it in Windows.

You can also use DriverDoc to find the correct device driver based on the driver version you have right now and the version of Windows you’re currently running.

I tried This And It Didn’t Work

There are occasions when the driver update does not solve the problem because the driver update is causing the problem in the fist place. This is rare but buggy driver updates do get released. In which case, you will need to delete the mouse cursor driver from Device Manager and install a slightly older version of the mouse cursor driver.

Windows 10 - Device Manager - FreePowerPointTemplates

You should be able to find this older version of the driver from your computer manufacturer’s website.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.