The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.

How To Fix The Corrupt_Access_Token Error

Reader Question:
“Hi Wally, My computer won’t start! It restarts and gives me this error= corrupt_access_token. Please help!!” - Jesse D., USA

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: The Corrupt_Access_Token error can appear without warning. It can be really annoying to deal with, especially when you don’t know what to make of it. Blue screen errors like this can be difficult to solve unless you know how to fix them.


The Corrupt_Access_Token error is also called STOP 0×00000028. It usually appears when the computer starts and makes the computer crash.


The Corrupt_Access_Token error usually occurs as a result of hardware and driver related issues. The driver might be incompatible or the hardware might be either a bit loose or damaged.


Here are some ways to solve the Corrupt_Access_Token error:

Look For Problems With The Installed Drivers

Sometimes a corrupt device driver can cause blue screen errors like this. You can check if a device driver is being problematic by looking at it in the Windows device manager.

  1. Press Windows Key + X and click Device Manager.
  2. Click the arrow next to each category to expand it.
    Corrupt_Access_Token - Device Manager - Sound, video and game controllers -- Windows Wally
  3. yellow triangle or a red mark on the icon indicates that there’s something wrong.Corrupt_Access_Token - Device Manager - Yellow Triangle -- Windows Wally

Driver issues usually case the yellow triangle to appear. The red mark usually appears when the device is either loose or damaged.

Update Device Drivers

You should be able to fix this error by updating your computer’s device drivers to their latest version. You can do this by going to your computer manufacturer’s website and searching for your computer model.

Once found, download the latest device drivers and install them on your computer. Make sure to restart the computer after installing every device driver or as prompted.

If you have any extra devices attached to the computer then their drivers should be available on the manufacturer’s website. If you’re short on time then you can use a driver utility like DriverDoc to install drivers on the computer.

I Hope You Liked This Blog Article! If You Need Additional Support on This Issue Then Please Don’t Hesitate To Contact Me On Facebook.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.