The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



How to Fix No WiFi in Windows 10 Safe Mode?

Reader Question:
“Hi Wally, I have more than one computer that is suffering from this problem. One of my Windows 10 computers is infected with malware, but its not able to access an iPhone wifi hotspot even in safe mode. Is there a way to fix this problem? Thank You” – Amber R., United Kingdom

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: Not being able to use WiFi can make life difficult for any modern computer user. Pretty much all laptop users and also many Windows users connect to the internet through a wireless connection these days.

Problem

The user is not able to use WiFi even with Windows 10 running in Safe Mode.

Solution

First of all, please try scanning your computer with Avast to scan and remove Malware from the computer. Here are a few things that you can try if WiFi is not working in Safe Mode.

Check To See If The Wireless Driver Is Working in Device Manager

You will need to confirm if the wireless driver is installed and working correctly. You can do this by going to Device Manager and looking at the wireless driver.

You can go to Device Manager by pressing the Windows Key+X and clicking Device Manager

Code 10 -- Windows 10 AE - Windows Key+X - Device Manager - Windows Wally

When the Device Manager opens, look under Network adapters and look for a wireless driver.

The icon for the driver should look normal. It should not have a Yellow Triangle or a Red Exclamation Mark on it.

WiFi -- Device Manager - Network adapters - Wireless - Windows Wally

If it does have one of those marks on it, then please follow the following instructions

Uninstall and Then ReInstall The WiFi Driver

You will need to Uninstall and then reinstall the wireless driver. To do this, first note the name of the driver in device manager (just in case).

Right-click the Wireless driver, and then click Uninstall to remove it from Windows.

Now, go to your “computer manufacturer’s website” and look for your computer’s model on it. Once you find it, look for the WiFi or Wireless driver for Windows 10 and download it.

Once the driver is downloaded, run its setup and install it.

Now, go to Device Manager again, do you see a mark on the drivers icon any more. Try connecting to a WiFi connection again. It should start working. If not, then please try running the DISM and SFC scans to make sure that Windows 10 is working correctly.

(You will need to connect your device to the internet using a USB modem or an Ethernet cable to run the DISM command but it will also work if you have a downloaded Windows 10 ISO disk image).

Install All Updates For Windows 10

Are you sure that all Windows updates have been downloaded and installed on the computer? If not, then your problem might be solved by installing Windows updates. This is because that problem might have already been fixed in a Windows update.

(You will need to connect your device to the internet using a USB modem or an Ethernet cable to get internet access).

You can start Windows update by pressing the Windows Key and then typing check for updates to search for it.

0x80070422 -- Windows 10 CU - Start Menu - Check for updates - Windows Wally

After that, click Check for updates from the search results to launch it. Click Retry to start looking for updates if it doesn’t start by itself. This can take a few minutes.

0x80070422 -- Windows 10 AE - Windows Update - 12 - Windows Wally

As soon as the updates are downloaded, they should be installed automatically.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.