The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



How To Fix Error Code 0x80072f89 in Windows 10?

Reader Question:
“Hi Wally, I am getting Error Code 0x80072f89 whenever I try to send or receive email messages through the Mail application in Windows 10. Can anyone assist me please? ” – Courtney B., United Kingdom

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: Windows 10 apps come installed with Windows 8 and Windows 10. They have simple features and a clean interface which makes them ideal for touch screens in particular. However, it can be annoying when they don’t work.

Here, we will discuss how you can fix the 0x80072f89 error when trying to run the Mail application.

Problem

The Mail app stopped working in Windows 10 and gave error code 0x80072f89

Solution

Here are two ways to fix the 0x80072f89 error of the Mail application in Windows 10.

Re-Register The Mail Application in Windows 10 Using The PowerShell

Run Windows PowerShell as an Administrator. You can do this by pressing the Windows Key and typing powershell to search for it. Right-click Windows PowerShell and click Run as Administrator as shown in the image below

0x80072f89 -- Windows 10 CU - Start Menu - PowerShell - Windows Wally

In the PowerShell window, type Get-AppxPackage, and press Enter to execute the command. It should load a lot of text.

0x80072f89 -- Windows 10 CU - PowerShell - Get-AppxPackage - Windows Wally

The last result should be the Mail app. You can identify it from its PackageFamilyName (Highlighted in Red). Please copy its InstallLocation (Highlighted in Orange). You will need the InstallLocation in the next command

0x80072f89 -- Windows 10 CU - PowerShell - Get-AppxPackage - 2 - Windows Wally

Run the following command and replace InstallLocation as shown below:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “InstallLocation\AppxManifest.xml”}

For example:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8700.40485.0_x64
__8wekyb3d8bbwe\AppxManifest.xml”}

The command should run and re-register the app

Uninstall and Then Reinstall The Mail Application in Windows 10

You can uninstall the Mail app by following these steps.

First, Run the Powershell as Administrator. You can do this by pressing the Windows Key and typing powershell to search for it.

Right-click Windows PowerShell and click Run as Administrator as shown in the image below

0x80072f89 -- Windows 10 CU - Start Menu - PowerShell - Windows Wally

Now, run the Get-AppxPackage command and press Enter

0x80072f89 -- Windows 10 CU - PowerShell - Get-AppxPackage - Windows Wally

Copy the line underlined in Orange

0x80072f89 -- Windows 10 CU - PowerShell - Get-AppxPackage - 3 - Windows Wally

Now, run the following command and Paste the text you just copied in the command

Remove-Appxpackage –Package microsoft.windowscommunicationsapps_17.6120.42011.0_x64__8wekyb3d8bbwe

The Mail app icon will still appear but it won’t work because it is uninstalled.

Now, Reinstall the Mail app from the Windows Store by clicking this link

0x80072f89 -- Windows 10 CU - Mail and Calandar - Windows Wally

Try using the SFC or DISM Tool To Fix The Problem

The DISM and SFC tools are built into Windows. You can run a simple command to run a scan using each of them. This will scan for and fix missing and/or corrupt Windows system files. This should fix whatever might be causing the app to not function correctly.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.