The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.

MSN Live Mail Troubleshooting

Reader Question:
“Hi Wally, I am having problems with MSN Live Mail and wondering how to fix it?” - Jordan B., United Kingdom

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer:

Overview of MSN Live Mail

MSN Live Mail is a desktop email client designed and distributed as freeware by Microsoft. It is part of the Windows Live suite of applications but can be downloaded and installed independently. MSN Live Mail is a free program and was created to replace the web-based Outlook Express application.

In addition to handling email, MSN Live Mail includes a calendar, news aggregator, and feed reader. MSN Live Mail is compatible with Windows XP, Vista, and Windows 7 operating systems. Microsoft has announced that it will also be included in Windows 8 when they release their newest OS. MSN Live Mail can support several email services including Gmail, Yahoo! Mail Plus, and Windows Live Hotmail.

MSN Live Mail includes a number of powerful email features including, multiple inboxes for different POP accounts, emoticon support, and Windows Live Contacts synchronization. Emails are stored locally so even if the user is not connected to the Internet, they still have access to all the emails they received when they last updated their inbox. The calendar can be configured to automatically synchronize with the user’s Hotmail calendar on-line.

What Problems are Associated with MSN Live Mail?

There are a number of errors that can occur when using MSN Live Mail.

One of the most frequent errors experienced is, “IXP_E_SICILY_LOGON_FAILED.” This happens when the user attempts to log in to MSN Live Mail application. Usually, the cause is an incorrectly entered user name or password. If Windows Live ID is used to facilitate logging into the mail client, this error can also occur as a result of the connection to the mail server being unavailable.

Another common error that can occur is, “IXP_E_INCOMPLETE.” This message is presented when MSN Live Messenger is unable to download all of the emails from the server to the client. It can also occur when the user attempts to open or download an email attachment. Sometimes this is caused by a temporary interruption of the mail server’s connection to the email client. An antivirus program preventing an attachment or email from being delivered because it exhibits characteristics that match a known virus can also cause this error.

A common error with news aggregator and feed reader is, “Page cannot be displayed.” This is usually due to MSN Live Mail being set to work off-line or the computer does not have an active connection to the Internet.

I Hope You Liked This Blog Article! If You Need Additional Support on This Issue Then Please Don’t Hesitate To Contact Me On Facebook.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.

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