The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.

My Laptop Battery Is Not Charging!

Reader Question:
“Hi Wally, My laptop battery won’t charge anymore. I plugged it in but its not charging the battery after 61%. It turns off really quickly when I unplug the power cord. What should I do?!“ - Natasha J., United Kingdom

Before addressing any computer issue, I always recommend scanning and repairing any underly

ing problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: This problem usually happens with people who have owned a laptop for a long time or with people who have a used laptop. As time goes by, the battery doesn’t last very long and someday the laptop battery stops working completely. But there might be another cause for what the laptop won’t charge.


The laptop battery stops charging beyond a certain percentage or it discharges rapidly once the power cord is unplugged.


Normally this problem is inevitable after a few years of use. Every laptop battery has a certain number of cycles (times that it can be charged and discharged). After that point is reached, the battery starts dying faster.


Here are some ways to troubleshoot a laptop battery.

Some Things To Check First

Before we come to any conclusions, it is important to check whether anything is not the way it is supposed to be.

  • Check the power outlet to make sure that it is supplying electricity.
  • Make sure that the laptop power adapter’s own wire that goes into the box is not loose. The power adapter/AC adapter’s wire should not be loose.
  • Check the power cord to make sure that it is not damaged. Small animals can sometimes chew on the wire and cut it.
  • Make sure that the battery is securely connected to the computer and that there is no dust blocking its metal contacts.

Troubleshooting General Charging Issues

Here is a simple set of steps that you can follow to fix most laptop battery-related problems:

  1. Turn the computer off and on again and check t see if that fixes the problem.
  2. Turn the laptop off and unplug it. Also, unplug the AC adapter/Power adapter.
  3. Remove the battery from the laptop.
  4. Press the laptop’s power button for about 30 seconds.
  5. Reconnect the battery making sure that there is nothing blocking the metal connections on the battery. Blow on the metal connections or wipe them if needed.
  6. Start the computer now. If the battery doesn’t charge at all then connect the laptop to the power cord and remove the battery while the power cord is still connected. If the laptop keeps running then the battery is dead and needs to be replaced, if the laptop turns off then the power cord needs to be replaced and the battery might still be okay.

I Hope You Liked This Blog Article! If You Need Additional Support on This Issue Then Please Don’t Hesitate To Contact Me On Facebook.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.