The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Internet Explorer 9 Troubleshooting

Reader Question:
“Hi Wally, I am having problems with Internet Explorer 9 and wondering how to fix it?”    - Angelica J., United Kingdom

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer:

Overview of Internet Explorer 9

Microsoft Corporation has been instrumental when it comes to providing users with great web browsers. Internet Explorer, a web browser from Microsoft Corporation, has undergone several upgrades from the original version. Internet Explorer 9 (IE9) was officially released on March 14th 2012.

IE9 has introduced many changes, which include a complete new user interface that is attractive and appealing to the user. Unlike earlier versions of the Internet Explorer, the new Internet Explorer 9 incorporates great new features that users can be able utilize to enrich their web experience.

Feedback from users of IE9 has been positive, courtesy of a completely new and different user interface. The new user interface utilizes a new and improved Windows color system, which improves visual representation of web pages that run on Internet Explorer 9.

Internet Explorer 9 also has improved JavaScript performance, which makes it an ideal web browser for navigating highly interactive web pages. The Smart Screen Filter feature helps users to be safe while they are online.

What Problems are Associated with Internet Explorer 9?

Just like other web browsers including its predecessor, Internet Explorer 8, some users can experience some problems when browsing using Internet Explorer 9. A common error that affects many IE9 users is “cannot display webpage”. In most cases, this error may not necessarily be caused by the web browser, but may rather be associated with failed Internet connectivity. Another common cause is a server that is temporarily offline, or a webpage which is faulty or under construction. Thus, it is a good idea for user to check whether they are still connected to the Internet when troubleshooting Internet Explorer 9 problems.

Another common error with IE9 is “cannot install Internet Explorer 9″. This error is usually in most cases caused by compatibility issues, which means that the system a user may be trying to install Internet Explorer 9 on a PC that lacks the system requirements necessary for a download to take place (eg. necessary hard drive space).

“Internet Explorer has stopped working” is another common error that is experienced by Internet Explorer 9 users. In most cases, this error occurs when the system freezes, and as a result, causes the web browser to lock-up as well. This problem can be fixed by either waiting for the system to respond, or by closing the web browser application and reopening it again after the system stabilizes. If it continues occurring with high frequency, it might be a good idea to reinstall IE9.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.


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