The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



How To Fix App Crashes in Windows 10

Reader Question:
“Hi Wally, Windows 10 native apps are not working. In the beginning, they used to show a window, now they don’t even show that anymore. The icons don’t show up either, only empty tiles are visible.“ - Krystal M., Australia

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: Windows apps started appearing from Windows 8. Most people don’t use Windows apps, but there are some apps that Windows 10 users interact with on a daily basis. This may include the weather app and the calculator app. Here, we will look at some ways to fix the app crashes in Windows 10.

Problem

Apps are not working properly in Windows 10. The app icons are not showing Only an empty tile is visible with some cryptic text where the name used to be.

App Crashes - Windows 10 - Error - Windows Wally

Cause

This problem can be caused by many reasons including corrupt Windows files or a damaged hard drive.

Solution

Here are some ways to fix App Crashes in Windows 10.

Use The sfc /scannow Command To Repair System Files

This command checks Windows system files. It replaces missing files and fixes any damaged files. Please follow these steps to run it from the command prompt.

In Windows 10, please press Windows Key+X and click Command Prompt (Admin)

Ntoskrnl.exe - WIndowsKey+X - Command Prompt (Admin) - Windows Wally

Type the following command in the Command Prompt window and press Enter

sfc /scannow

Ntoskrnl.exe - sfc scannow - 2 -- Windows Wally

Wait for the sfc command to run.

Make a New User Profile in Windows 10

Making a new user profile can fix app crashes for the new user. Please follow these instructions to make a new user account in Windows 10:

Press the WindowsKey to bring up the Start Menu. Type users, and click Add, edit, or remove other users as shown below

App Crashes - Windows 10 - Add, edit, or remove other users - Featured - Windows Wally

You should see a few options, click Add someone else to this PC

App Crashes - Windows 10 - Add, edit, or remove other users - Add someone else to this PC - Windows Wally

Follow the steps as instructed to ad the new user. Restart the computer, and log into the new user. See if the Windows apps are working now.

Use This PowerShell Command To Re-Register Windows Apps

You can use a PowerShell command to re-register all Windows apps. This may stop Windows app crashes and return the app icons to normal.

Press the Windows Key to open the Start Menu, type powershell. Right-Click Powershell from the list and click Run as administrator, to open what is called an elevated PowerShell

App Crashes - Windows 10 - Powershell - Run as administrator - Windows Wally

It should look like this:

Error 80240020 - Windows 8 - powershell -- Windows Wally

Copy the command written below and Paste in the Powershell window. You can do this simply by copying the command, and right-clicking in the Powershell Window. Here’s the Powershell command:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Press Enter to execute the command and and wait for the operations to complete.

Use Windows Recovery Features To Fix Windows 10

If the Windows apps are still not working, then you should try using the Windows recovery feature to reinstall Windows. This will not delete your personal files, but it will remove all installed software. Click here to learn more.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.