The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Troubleshooting Windows 10 Bluetooth Problems

Reader Question: “Hi Wally, I used to be able to send files from my laptop to an android phone in Windows 8. I have upgraded to Windows 10 but I can’t send files anymore. I think in Windows 10 bluetooth isn’t working anymore. I have an asus laptop!!” – John E., United Kingdom

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: Bluetooth errors can be really annoying, and many people have been experiencing them when upgrading form Windows 7 to Windows 8 or Windows 10. This sort of ting can happen whenever you upgrade from one version of Windows to another. This problem usually appears uniformly across specific models and series of laptops and desktop computers. Here, we will be talking about some general Windows 10 bluetooth related problems and how to fix them.

Problem

Bluetooth is not working in Windows 10 especially since upgrading from Windows 7 or Windows 8 to Windows 10.

Cause

This problem is usually caused by driver related issues.

Solution

Here is a solution for general Windows 10 bluetooth issues.

Windows 10 Bluetooth Not Working Due to Driver Issues

This is a very common pattern. People upgrade to a newer version of windows (like Windows 10), and some features stop working  on their laptop. This is usually due to the fact that not all device drivers work in both the previous and the newer version of Windows. Your computer’s bluetooth driver probably needs to be upgraded.

Windows 10 Bluetooth - no bluetooth - Windows Wally

You can upgrade the bluetooth driver by visiting your computer manufacturer’s website and looking for you laptop’s model. Once you are able to find your laptop’s model on their website, you should be able to find the latest versions of drivers ready to download and install.

If you encounter difficulty in upgrading bluetooth drivers or if this is the first time you’re upgrading drivers, then you should consider using DriverDoc to upgrade drivers quickly and painlessly.

Where Do I Find The Make and Model of My Laptop / Computer

You can usually find the make and model of your laptop on the bottom of the device. Look carefully for codes on stickers. You can enter this code in the driver webpage of your laptop manufacturer’s website to find your laptop more accurately.

Windows 10 Bluetooth - Serice Tag - Product ID - Dell D600 - Windows Wally Windows 10 Bluetooth - Serice Tag - Product ID - Lenovo G50 - Core i7 - Windows Wally

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry. Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.