The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



How To Fix The Bugcode_PSS_Crash_Progress Error

Reader Question:
“Hi Wally, I’ve been having this problem since yesterday. The computer just keeps restarting randomly with the error Bugcode_PSS_Crash_Progress  on a blue screen. Please help.“ - Samantha C., USA

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer: The Bugcode_PSS_Crash_Progress error usually appears when Windows is preparing to load. Blue screen errors like this can be a bit of a pain to deal with but there’s no need to worry. You should be abelto fix this problem by following a few simple steps.

Problem

The Bugcode_PSS_Crash_Progress or STOP 0x4000008C error appears when Windows loads. The computer crashes and is not able to start normally in most cases.

Cause

The Bugcode_PSS_Crash_Progress error is caused by:

  1. Hardware failure in the computer’s memory or RAM.
  2. Software errors caused by recently installed software.
  3. Registry errors caused by removal of an important system file.
  4. Incorrect removal or improper installation of software programs.

Solution

The Bugcode_PSS_Crash_Progress error can be fixed by following these instructions:

Use System Restore To Solve The Problem

System restore allows you to restore your computer to a previous state. This can  be used to undo something that might have caused a problem with the computer. Click here to learn more about how to use system restore.

Use Last Known Good Configuration For Windows 7 And Older Versions Of Windows

This will only work for computers running Windows 7 and older versions of Windows. Restart the computer and keep pressing F8 to bring up the Advanced Boot Options screen. Here you should be able to see the Last Known Good Configuration option. Using this option might allow Windows to boot normally.

Bugcode_PSS_Crash_Progress - Advanced Boot Options -- WindowsWally

Use Automatic Startup Repair

Automatic Startup Repair appears in different ways in different versions of Windows. Boot the computer with a Windows installation DVD or USB. Use the Repair option and run Automatic Startup Repair.

Bugcode_PSS_Crash_Progress - Repair - Troubleshoot - Startup Settings - Automatic Repair -- Windows Wally

Start The Computer In Safe Mode

Safe mode loads only the most essential device drivers and services. There is a good chance that Windows will be bale to load in safe mode if its not running normally. This allows you to run scans, install drivers, and uninstall or disable software that might be causing problems.

Bugcode_PSS_Crash_Progress - Advanced Boot Options - With Networking -= WindowsWally

Following these instructions to run Windows 8 in safe mode. For Windows 7 and older versions, click here.

Use The SFC /SCANNOW Command

The Bugcode_PSS_Crash_Progress error is also caused by damaged system files. Here is a command that you can run to scan and fix damaged and missing system files in Windows:

  1. Press the Windows Key > type cmd > right-click Command Prompt > Click Run as administrator
  2. In the Command Prompt window, type sfc /scannow > Press Enter
    Bugcode_PSS_Crash_Progress - sfc scannow - 2 -- Windows Wally

Scan The Computer’s Registry For Errors

The Windows registry is at the heart of the Windows operating system. The registry contains configuration data on almost everything that runs on the computer. This includes all hardware and software. Registry errors can cause the Bugcode_PSS_Crash_Progress error but these errors can be fixed using a good registry cleaning software like WinThruster. It also maintains your computer’s health by performing different maintenance tasks regularly.

Please backup the registry before performing a scan on the registry by making a system restore point.

Bugcode_PSS_Crash_Progress - System Restore -- Windows Wally

Factory Restore And Re-Installation

If none of the above solutions work for you, then try re-installing Windows. Most modern computers come with a Factory Reset feature to reinstall Windows. If you are running Windows 8 then you can use the Windows 8 Restore and Reset features. If you are using an older PC that does not have Windows 8 or the Factory reset feature then you will have to use a Windows installation DVD or USB to reinstall Windows instead.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.