The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.

Firefox Troubleshooting

Reader Question:
“Hi Wally, I am having problems with Firefox and wondering how to fix it?”    - Charles T., New Zealand

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

  • Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer:

Overview of Firefox

The Internet is a great tool that is being used by everyone across the globe for different purposes. To be able to enjoy a great Internet experience, a PC should have a reliable web browser.

Firefox is a web browser that is known to be highly interactive and currently ranks among the top 3 web browsers in the world. Firefox is a product of Mozilla and is used by many PC users globally. Firefox is known for its high level of personalization in the sense that it allows PC users to highly customize their preferences in order come up with a more distinct versatile user interface.

Firefox web browser is considered to be highly flexible as it can be able to run on several platforms and still be able to perform excellently in terms of Internet service delivery. Firefox is also a free application and therefore PC users can be able to freely download it over the Internet.

It is important to note that Firefox has undergone major improvements over the last decade. As a result of these changes, it has evolved from a simple, open source web browser, to a highly interactive, multimedia web browser with superb browsing capabilities.

What Problems are Associated with Firefox?

Firefox just like any other web browser in the market has got its own share of problems. Most errors in Firefox usually cause an Internet connection failure. It is usually very frustrating when one is thrown out of the Internet without warning when using Firefox.

“Connection was interrupted or timed out” is a common error message that is usually displayed by Firefox. This occurs when Firefox fails to establish a connection and subsequently Internet pages fail to load on the web browser. In most cases, this problem is usually associated with Firefox cache capability. One great way of solving the problem is to delete recent browsing history. It is also a good idea to clear Firefox cache and cookies. This is done with an aim to free up the Firefox cache and allow for more data accommodation. Finally, it is advisable to check the URL with other web browsers, such as Internet Explorer, to determine if they can open the same webpage Firefox has been unable to open.

“Unable to find proxy server” is another common Firefox error message. When faced with such an error, it is good to note whether Firefox web browser is connecting to the Internet using a proxy server. If so, it will be a good idea to check proxy server settings and compare them with settings of other web browsers to pinpoint the problem.

I Hope You Liked This Article! If You Need Additional Support on This Issue Then Please Don’t Hesitate To Contact Me On Facebook.

Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing! :)

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About the Author

Windows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.

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